MyHomeBlock 技术支持 / Technical Support

如果你在使用 MyHomeBlock 时遇到 App 问题、想提供使用反馈，或希望提出功能优化建议，可以通过以下方式联系我。

If you experience an app issue, want to share usage feedback, or have suggestions for improving MyHomeBlock, you can contact me using the details below.

联系方式 / Contact

我会尽量在合理时间内回复。请不要通过本页面提交密码、付款卡号、身份证件号码或其他敏感个人信息。

I will try to respond within a reasonable time. Please do not submit passwords, payment card numbers, government ID numbers, or other sensitive personal information through this support channel.

支持范围 / Support Topics

中文

  • App 无法打开、崩溃、卡顿或显示异常等问题。
  • 空间、家具、物品、收纳记录等使用体验反馈。
  • 功能优化建议、新功能想法和界面改进建议。
  • 订阅、隐私政策、使用条款等相关问题。

English

  • App launch failures, crashes, performance problems, or display issues.
  • Feedback about rooms, furniture, items, storage records, and daily use.
  • Feature improvement ideas, new feature requests, and interface suggestions.
  • Questions about subscriptions, privacy policy, or terms of use.

提交问题时建议包含 / Helpful Details

中文

  • 设备型号和 iOS 版本。
  • MyHomeBlock 的 App 版本。
  • 问题发生前后的操作步骤。
  • 错误提示、截图或录屏，如果方便提供。
  • 你正在使用的 App 语言设置。

English

  • Your device model and iOS version.
  • The MyHomeBlock app version.
  • The steps you took before and after the issue appeared.
  • Any error message, screenshot, or screen recording, if available.
  • The app language setting you are using.